FAQ

HOW DOES THE DESIGN PROCESS WORK?
Once your order has been paid, I will move your name to the wait list. You will have received a design questionnaire with your invoice. Please complete this and get it back to me as soon as possible. When it is your time on the wait list, I will begin a sample based on the answers to your design questionnaire. You will have the opportunity to approve everything before installed.

HOW LONG DOES THE DESIGN PROCESS TAKE?
Once I start a design order, typical turnaround is less than a week. Depending on revisions and any hiccups, the process may take longer.

CAN I MAKE PAYMENTS?
Yes, of course. If you need to pay out your design order, that is totally fine. All payments must be made via PayPal. All payments are final. Design must be paid in full before I add your name to the wait list.

DO YOU DO GIVEAWAYS?
Occasionally. If you are interested in hosting a giveaway, or working out a sponsorship agreement, please email me.